In order to finish a work order, all actions need to be resolved. Action resolution can either be rejected or fixed with evidence. Once all actions are either rejected or resolved, then the work order can be finished.

To resolve an action, open the work order.

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRDVqNXdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--9e3fb7b116dff23976cc85e4d9190a884282cbaa/image.png)

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Open the action you wish to resolve

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTVpqNXdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--000d0979e28cc60f9bc9ddf4b375550eded55314/image.png)

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Upload evidence of the action by clicking the upload zone and selecting any files or photographs.

* Evidence notes must be at least 25 characters

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTlpzNXdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--638b7244e0e286fab4396d110bcd3d2a68a0b5e9/image.png)

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Click Resolve

![](https://app.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQ051NXdZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--e7d618cf0d3ba6fa171afb96e23eb78838eab14f/image.png)

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This action will now be marked as resolved and the client can now review the fix.